Privacy Policy for MyPostlet

Effective Date: November 22, 2024

At MyPostlet, accessible from https://www.mypostlet.com/, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when registering for an account or connecting your social media profiles:

  • Email Address
  • First Name and Last Name
  • Social Media Profile Information (when you connect your accounts via OAuth2 APIs for platforms like Facebook, Twitter, Instagram, TikTok, YouTube, LinkedIn, and Pinterest)

1.2 Non-Personal Information

We automatically collect non-personal information when you access the website or use our services:

  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect data about your browsing activities over time and across different websites following your use of our services.
  • Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information about how you interact with our website and services, such as pages visited, time spent on pages, click-throughs, and other analytical data.
  • Log Data: Our servers automatically record information that your browser sends whenever you visit our website.

Purpose of Collecting Non-Personal Information:

  • Enhancing User Experience: To personalize and improve your experience with our services.
  • Analytics and Performance: To monitor and analyze usage and trends to improve our services.
  • Security and Fraud Detection: To maintain the security of our website and detect fraudulent or illegal activities.

You can control the use of cookies at the individual browser level. However, if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

1.3 Payment Information

We do not collect or store your payment card details. All payment transactions are processed through third-party payment processors like Stripe. These companies handle your payment information in accordance with their own privacy policies. We recommend reviewing Stripe's Privacy Policy

1.4 Temporary Content Storage

User Videos: Stored temporarily on Cloudflare's R2 Storage for scheduling purposes.

2. How We Use Your Information

We use your information for:

  • Authentication and Account Management
  • Content Scheduling
  • Analytics and Performance Monitoring
  • AI-Based Recommendations or Scripting
  • Marketing and Promotional Emails (opt-in only)

3. Third-Party Services and APIs

3.1 YouTube API Services

MyPostlet uses YouTube API Services to enable cross-posting functionality to YouTube. By using our service to interact with YouTube, you are agreeing to be bound by the YouTube Terms of Service

3.2 Google Privacy Policy

As we use YouTube API Services, your data is also subject to Google's Privacy Policy. For more information on how Google collects and processes data, please refer to the Google Privacy Policy

3.3 Pinterest Services

MyPostlet uses Pinterest services to enable cross-posting functionality. By using our service to interact with Pinterest, you are agreeing to be bound by the Pinterest Terms of Service and Privacy Policy.

4. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), MyPostlet's legal basis for collecting and using your personal information depends on the data we collect and the specific context in which we collect it:

  • Consent: You have given us permission to process your personal data.
  • Performance of a Contract: Processing is necessary for the performance of a contract with you.
  • Legitimate Interests: Processing is in our legitimate interests and not overridden by your rights.
  • Compliance with Legal Obligations: To comply with the law.

5. Your Rights Under GDPR

If you are a resident of the EEA, you have the following data protection rights:

  • Access, Update, or Deletion: You have the right to access, update, or delete your personal information.
  • Correction: You have the right to have your information rectified if it is inaccurate or incomplete.
  • Object: You have the right to object to our processing of your personal data.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Data Portability: You have the right to be provided with a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: You have the right to withdraw your consent at any time.

To exercise these rights, please visit your account settings at /account or contact us at [email protected]

6. California Privacy Rights (CCPA and CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You can request the deletion of your personal information.
  • Right to Opt-Out: You can opt-out of the sale of your personal information (Note: We do not sell personal information).
  • Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us at [email protected]

7. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Our Privacy Policy link includes the word "Privacy" and can be easily found on the home page.
  • Users will be notified of any privacy policy changes on our Privacy Policy page.
  • Users can change their personal information by logging into their account.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us at [email protected]

9. Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

10. Data Retention

10.1 Content Storage

We store your content temporarily for scheduling purposes. Once your content has been successfully posted to your selected platforms, it is automatically deleted from our database to maintain data minimization principles.

10.2 Draft Content

Our upcoming draft feature will allow you to save content temporarily for future use. Draft content will be stored for a maximum of 30 days of inactivity, after which it will be automatically deleted if:

  • The content remains unpublished
  • You haven't accessed or modified the draft
  • Your account shows no active usage of our services

We implement these retention policies to ensure your data privacy while maintaining service functionality. You will receive notifications before any draft content is scheduled for deletion.

10.3 Account Data

Your account information and settings are retained for as long as you maintain an active account with us. If you choose to delete your account, all associated data will be permanently removed from our systems within 30 days.

11. Third-Party Services

11.1 Payment Processing

We use Stripe for payment processing. Stripe handles all payment transactions and may collect your payment card details and other necessary information to process payments. Stripe's Privacy Policy can be viewed here

11.2 Email Services

We use Mailgun and Supabase for sending emails related to account creation, password resets, and welcome messages.

11.3 Cloud Services

We use Cloudflare's R2 Storage and Cloudflare Workers for content storage and scheduling functionalities.

12. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our service and hold certain information.

Types of Cookies We Use:

  • Session Cookies: To operate our service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.
  • Analytics Cookies: To collect information about how users interact with our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Entity Type: Individual

Country: Norway

By using MyPostlet, you acknowledge that you have read and understand this Privacy Policy.