Fair Refund Policy

Effective Date: November 22, 2024

At MyPostlet, we believe in building trust through transparency and fairness. Our refund policy reflects this commitment to you, our valued customer.

Simple and Straightforward

We want you to be completely satisfied with MyPostlet. If you're not happy with our service for any reason, just send us an email at [email protected]. We personally review each case and will get back to you within 2-3 business days.

When You'll Get a Full Refund

We offer full refunds in several situations:

  • You're in your first week with us and the service isn't what you expected
  • You accidentally renewed your subscription (just let us know within 48 hours)
  • Our service was down for more than a day
  • You couldn't use our core features due to technical problems on our end

Partial Refunds

Sometimes a partial refund makes more sense. Here's when that might happen:

  • You paid for a full year but need to cancel after a few months
  • Our service had significant interruptions that affected your work
  • Some features you needed weren't working as expected

Getting Your Money Back

Here's what to expect when we process your refund:

  • We'll process your request within 2-3 business days
  • The money typically returns to your account within 5-10 business days (this depends on your bank)
  • We'll keep you informed throughout the process

Our Promise to You

Your satisfaction matters to us. If something isn't working out, we want to hear about it and make it right. We're here to build long-term relationships with our customers, not to hold onto money we haven't earned.

Get in Touch

Have questions about our refund policy? Need to request a refund? We're here to help. Just email us at [email protected]

Entity Type: Individual

Country: Norway